Terms of service

Terms of Service

Last Updated: 5 September 2026

Welcome to Dileep Kumar Jonwal. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our website or placing an order.

1. General Terms

By using this website, you confirm that:

The information provided by you is accurate and complete.
You will use the website only for lawful purposes.
You will not misuse, disrupt, or attempt to gain unauthorized access to our website or systems.

We reserve the right to refuse service, cancel orders, or restrict access to the website where we reasonably believe these Terms of Service have been violated.

2. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, colours, sizes, and other information displayed on our website are accurate.

However, product colours may appear slightly different depending on your device or screen settings. Product availability, specifications, and other details may change without prior notice.

3. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, Dileep Kumar Jonwal may cancel the affected order and provide an applicable refund.

4. Pricing

Product prices displayed on our website are subject to change without prior notice.

In the event of an obvious pricing or listing error, we reserve the right to correct the price or cancel the affected order.

If an order is cancelled after payment has been received due to a pricing error, the applicable amount will be refunded.

5. Orders

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to accept, reject, or cancel an order for reasons including:

Product unavailability
Pricing or listing errors
Incorrect customer information
Suspected fraudulent activity
Payment-related issues
Delivery restrictions
Violation of these Terms of Service

6. Cancellation

Customers may cancel an order before the product has been shipped.

Partial order cancellation requests are not accepted. The complete order must be cancelled.

Once an order has been shipped, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.

7. Payment

Payments may be processed through third-party payment gateways.

By submitting payment information, you confirm that the information provided is accurate and that you are authorized to use the selected payment method.

Dileep Kumar Jonwal is not responsible for technical failures or delays caused by external payment providers.

8. Shipping & Delivery

Orders will be shipped to the delivery address provided by the customer.

Customers are responsible for ensuring that the shipping information is accurate and complete.

Delivery timelines may vary depending on product availability, delivery location, courier services, public holidays, weather conditions, and other circumstances beyond our reasonable control.

9. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

All returns and refunds are subject to the applicable eligibility requirements, verification, and approval.

10. User Account

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for activities carried out through your account.

You agree to provide accurate and up-to-date information.

11. Prohibited Activities

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our website or systems.
Introduce viruses, malware, or harmful code.
Copy or reproduce website content without permission.
Use automated systems to scrape or collect website information without authorization.
Engage in fraudulent transactions.
Misrepresent your identity or information.
Interfere with the normal operation of the website.

12. Intellectual Property

All content available on the website, including logos, brand names, product images, photographs, graphics, text, designs, videos, icons, and website layout, is owned by or licensed to Dileep Kumar Jonwal, unless otherwise stated.

Such content may not be reproduced, modified, distributed, published, or commercially exploited without prior written permission.

13. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, hosting providers, analytics services, and other technology providers.

Your use of such services may also be subject to their respective terms and policies.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Dileep Kumar Jonwal shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

We are not responsible for delays or failures caused by circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

15. Indemnification

You agree to indemnify and hold harmless Dileep Kumar Jonwal, its owners, employees, representatives, and service providers from claims, losses, damages, or expenses arising from your violation of these Terms, misuse of the website, violation of applicable laws, or infringement of third-party rights.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Changes to These Terms

We may modify or update these Terms of Service from time to time.

Any changes will become effective when the updated terms are published on the website.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

18. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the competent courts, subject to applicable law.